Gizmo not receiving calls

Choose your cart:

Choose your cart:

Get up to $540 when you bring your own phone. Or get iPhone 15 on us. Online only. No trade-in req'd. Buy | Details

Bring your own device: Receive up to $540 promo credit ($360 on postpaid Unlimited Plus or $540 on Unlimited Ultimate) when you add a new smartphone line with your own 4G/5G smartphone. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Offer may not be combined with other offers. Limited time offer.

iPhone: $829.99 (128 GB only) device payment or full retail purchase w/new or upgrade smartphone line on Unlimited Ultimate plan (min. $90/mo w/Auto Pay (+taxes/fees) for 36 mos) req’d. Less $830 trade-in/promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. For upgrades, phone must be active on account for 60 days prior to trade in. Trade-in terms apply.

end of navigation menu Expand main menu Close main menu

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for Search instead for Did you mean: Can't find what you're looking for? 3.2M Members 4,233 Members online 267K Discussions 43.4K Solutions An Accepted Solution is available for this post. Gizmo3 Cannot Answer Received Calls ‎07-29-2023 01:42 PM

Just purchased two Gizmo 3 watches and set them up with the Gizmo Hub app. All is set up properly and the watches function mostly as they should. They can send and receive texts, they can send and receive video calls, but yet they can only place a voice call. They cannot answer received phone calls. The watches will ring with the authorized contact information on the display, but when the answer button is pressed the calls end and display a notification of a miss call. Spent 7 hours today in various pits of tech support and not one person could help. We tried to reset the phone, factory reset the phone, re-pair the phone, delete all contacts and repopulate them. nothing worked. Since it is a problem on both phones it seems fishy that this would be a device issue. Short of ordering two new phones, anyone have any suggestions?