Food & Lodging Program

The Food and Lodging Program works to protect health and prevent disease by promoting sanitation and food safety. To accomplish this, we license and inspect over 6,000 places where food is prepared, served, processed, or stored. We also regulate lodging facilities including hotels, bed & breakfasts, and children’s camps.

How to Get a License From the Health Department

Your first step is to determine which type of license you need. Once you know which type of license you need, click on the link below and follow the steps on that web page.

• Retail service - If you're licensing a restaurant, commercial catering business, food truck, pushcart, retail bakery, limited operation, seafood vending or shellfish reshipping/repacking business.
• Food processing - If you're licensing a manufacturing facility to make products like salsa, sauce, salad dressing, coffee, beverages, snacks, candy, chocolate, condiments, jam and jelly, etc. Warehouses and distribution centers also need this type of license.
• Lodging - If you're licensing a hotel, motel, tourist home or B&B that offers three or more guest rooms OR fewer units if you also prepare food.
• Home-based food business - If you want to sell certain allowable home-prepared foods to customers.
• Temporary food service - If you’re licensing a temporary stand to sell prepared food at a farmers market, fair or other special event.

In rare cases, a license is not required. Learn more about license exemptions

The appeal process for a licensing decision can be found in the Statement of Procedural Rights.

We recently redesigned the handwashing posters! Two sizes — in both full color and grayscale — are available for you to print.

How to Renew Your Food or Lodging License

You can now renew your license online using a credit card or debit card. You'll need to set up a new account the first time you log in. You'll also need the Business Code included on your renewal notice. Watch the video below for detailed instructions on how to set up your account and renew your license online.

Call the Food & Lodging Program at 802-863-7221 if you need help with online license renewal.

How to Report Food Poisoning or File a Complaint

The Food and Lodging Program responds to complaints involving sanitation in food and lodging establishments, food product contamination, and suspected food poisoning.

If you want to file a report or a complaint, please be prepared with the following information:

• The name and address of the establishment
• Specific information regarding the nature of your complaint—describe the situation or concern as completely as possible
• Food poisoning complaints should also include details on symptoms experienced including time and date, whether you sought medical attention, and what foods were eaten in the three days prior to experiencing symptoms
• Date and time you visited the establishment
• Include contact information if you would like a response or need to be asked for more information

Complaints with insufficient information may not be evaluated for follow-up.

Complaints about rental housing should be directed to your local Town Health Officer.

Note: Complaint information provided may be considered public record and subject to disclosure upon request.